MYBET88 (“us”, “we” or “our“) as a secured online casino in Asia, is deeply committed to safeguard the privacy expectations of its members (“you” or “your”) when they register an account at MYBET88 for all casino games available such as live casino, slots games, sportsbook, et cetera. Accordingly, we have put in place this Privacy Policy, which outlines our data protection practices, including how we collect, use, disclose your Personal Information, as well as your rights with respect to your Personal Information.
We will always value and respect the privacy of each and every one of our members. Your privacy is important both to you and to us and we make the following promise to you:
By accessing our website, interacting with us and submitting Personal Information to us, you agree and consent to us, as well as our representatives and/or agents collecting, using, processing, disclosing, sharing and storing your Personal Information, and disclosing such Personal Information to relevant third parties in the manner set forth in this Privacy Policy.
1. Personal Data
1.1. In this Privacy Policy, “Personal Information” refers to any information about an individual who can be identified (a) from that information; or (b) from that information and other information which is in our possession.
1.2. Examples of Personal Information that we may collect from you include:
(a) personal details such as your name, contact number, email address, and physical address; and/or
(b) demographic details such as your profession, age, race, ethnicity, gender, marital status, income, and education level; and/or
(c) internet details such as your IP address, website movements, log-in information, browser type, operating system, and URL information.
1.3. If you provide us Personal Information of anyone other than yourself, please make sure you have their prior consent to provide us their Personal Data and they understand how we collect, use, process, share, disclose and store Personal Data as set out in this Privacy Statement.
1.4. Although we try to provide reasonably adequate information concerning our policy relating to Personal Information, this Privacy Policy is not an exhaustive list of all situations or scenarios concerning Personal Information. Please approach us if you need clarification about a specific situation.
2. Collection of Personal Information
2.1. We may collect Personal Information from you in a variety of ways, such as where you voluntarily:
(a) visit our website (see “Cookies” below for further details on what Personal Information we obtain by you visiting our website); and/or
(b) interact with our website (e.g. during registration or when you contact us via our live chat tool on the website); and/or
(c) interact with our staff via telephone (which may be recorded), social media platforms, and emails; and/or
(d) when you submit Personal Information to us for any other reasons.
2.2. You should ensure that all Personal Information submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the information you have requested, or delay in providing you with the information you have requested, or responding to your queries; or processing any requests submitted to us.
3. Purposes of the Collection and Use of Your Personal Information
Generally, we collect, use and disclose Personal Information for the following purposes:
(a) to identify you and personalize any communications with you; and/or
(b) to obtain information about your preferences, online movement and use of our website, to help us better understand your requirements and interests in order to make your online browsing more efficient and enjoyable; and/or
(c) to carry our research and statistical analysis to help improve the content of our website, and as part of our effort to keep our website safe and secure; and/or
(d) to process and respond to queries, feedback, complaints, and requests; and/or
(e) for such other purposes related to the above or where it is permitted under applicable laws.
4. Disclosure of Personal Information
We will take reasonable steps to protect your Personal Information against unauthorised disclosure. Subject to the provisions of any applicable law, your Personal Information may be disclosed, for the Purposes listed above (where applicable), to the following entities or parties:
(a) amongst the MYBET88 Group of companies (“Group”); and/or
(b) our approved third party service providers who provide services to the Group, such as insurance companies, financial institutions, telecommunications, information technology, payment, billing or other services to the Group; and/or
(c) our professional advisers such as consultants, auditors and lawyers; and/or
(d) any other party to whom you authorise us to disclose your Personal Information to.
5. Security of Personal Information
5.1. We will use reasonable commercial efforts to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
5.2. We use various methods to safeguard Personal Information, including physical measures, technical tools, and organisational controls.
5.3. Online security is also a priority. We incorporate security measures such as encryption and authentication tools to protect your Personal Information from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.
5.4. Whilst we cannot ensure that loss, misuse, or alteration of data will not occur, we will make reasonable commercial efforts to prevent such unfortunate occurrences.
6. Retention of Personal Data
We retain Personal Information that is provided or made available to us, as may be required for business purposes, and such purposes do vary according to the circumstances.
7. Cookies
7.1. When you interact with us on our website, we or our authorized service providers may use cookies for collecting and storing information to help provide you with a better, faster, and safer web experience.
7.2. The information collected by us or our authorized service providers may recognize a return visitor as a unique visitor and may collect information such as: how a visitor arrives at our sites, what kind of browser a visitor is on, what operating system a visitor is using, a visitor’s IP address, and a visitor’s clickstream information and time stamp (for example, which pages they have viewed, the time the pages were accessed and the time spent per web page).
7.3. Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website. Cookies allow a website to recognize a particular device or browser.
7.4. The use of cookies, by us or our website is necessary for the functioning of our services, to help us improve our performance, or serve to provide you with extra functionalities. They may also be used to deliver content that is more relevant to you and your interests, or to target advertising to you on or off our site.
7.5. Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser. However, if you decline cookies, you may not be able to take advantage of certain site features or services tools.
8. Links to Third Party Website
Our site may contain links to and from the websites and social media channels of our affiliates and other third parties. If you follow a link to any of these websites or channels, please note that these websites or channels have their own privacy statements or policies. We are not responsible for the privacy practices or content of such sites. Please review the privacy statements or policies posted at those sites.
9. Changes to this Privacy Statement; Conflicts
9.1. We reserve the right to change this Privacy Policy from time to time. Any change we make to this Privacy Policy will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy and in particular, before you submit additional Personal Information.
9.2. If there is a conflict between the English version and the national language version of this Privacy Policy, the English version shall prevail, to the extent of the discrepancy.
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